Terms and conditions

1. Who we are

These terms apply to services provided by Lucky Hauling (“we”, “us”) and to your use of this website. By requesting an estimate, booking a job, or using the site, you agree to them. If you do not agree, do not use the site or our services.

2. Estimates and pricing

Price ranges given by phone, text, email, or the estimate form are estimates based on the information you provide. The firm price is set by the crew on site after looking at the job, and it is presented to you before any work begins. You are not charged for an on-site estimate you decline.

Items added after the on-site price is approved are re-quoted before they are loaded. Disposal fees for special items (mattresses, tires, refrigerant appliances, electronics) and any state or county filing fees for boat or vehicle releases are itemized in the quote.

3. Scheduling

We confirm an arrival window when you book. Windows may shift for weather, road conditions, or the length of earlier jobs; we notify you as early as we can. You may cancel or reschedule at no charge up to the start of your window. If a crew arrives and cannot access the job or is turned away, a trip fee may apply.

4. Your responsibilities

• You confirm that you own the items or property being removed, or that you are authorized by the owner to have them removed.
• For boats, RVs, campers, trailers, and vehicles, you agree to provide the title or to complete the release documentation your state requires. We prepare the paperwork with you; you are responsible for its accuracy.
• You identify anything that must not be removed before the crew starts. We are not responsible for items removed that were not identified as staying.
• You disclose hazardous materials, infestations, biohazards, and structural risks in advance.

5. What we do not take

Paint, solvents, chemicals, asbestos, medical waste, ammunition, and other hazardous materials are excluded and must go through your local household hazardous waste program. We may decline any job or item on site for safety, legal, or access reasons.

6. Property protection and liability

We carry general liability and auto insurance and will provide a certificate on request. We take reasonable care to protect floors, driveways, docks, and landscaping. Report any damage within 48 hours of the job so we can address it. Our liability for any claim is limited to the amount you paid for the job in question, except where the law does not allow that limit. We are not liable for pre-existing damage, damage inherent to removing items that were built in or attached, or consequential losses.

7. Removed items and salvage

Once loaded and paid for, removed items become our property. Where usable, items are donated or recycled; where salvage value offsets part of a quote, that is stated in the quote. We do not guarantee that any specific item will be donated, resold, or recycled.

8. Payment

Payment is due on completion of the job unless a written arrangement says otherwise. We accept the payment methods listed at booking. Unpaid balances may accrue reasonable collection costs.

9. Website content

Content on this site describes typical jobs, pricing factors, and local rules as we understand them. It is general information, not legal advice. Title, registration, and disposal rules change; confirm current requirements with the agencies named on each page.

10. Changes

We may update these terms. The date at the top shows the current version. Continued use of the site or our services after a change means you accept the updated terms.

11. Contact

Questions about these terms: hello@luckyjunkremoval.com.